About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Supervisor Environmental Services
Position Summary:
Orients and trains employees in area. Assists in assuring compliance with all regulatory and other agency requirements, laws and statutes pertaining to the operation of the department. Orders supplies and may assist in the evaluation of new equipment for the area. Work toward achieving benchmark performance for housekeeping with respect to HCAHPS scores.
Essential Functions and Responsibilities:
1. Uses independent judgment to exercise authority on behalf of the Medical Center, or effectively recommend such action in the following areas:
A) Responsible for assigning work to employees and directing the workflow in area of jurisdiction.
B) Attempts to resolve employee complaints/concerns.
C) Conducts periodic performance appraisal interviews with subordinates.
2. Creates and sustains a culture of patient satisfaction throughout the hospital.
3. Orients and trains employees in area.
4. Assists in assuring compliance with all regulatory and other agency requirements, laws and statutes pertaining to the operation of the department.
5. Orders supplies and may assist in the evaluation of new equipment for the area.
6. Facilitates and/or participates in performance improvement activities.
7. Performs other related duties as required and directed.
8. Demonstrates understanding and competence in all areas of Evidenced Based Leadership
Including: leader rounding, thank you notes, stoplight reports, 30/90 day conversations, leadership development institutes, linkage grids, skills validation, AIDET, hourly rounding, and High-Middle-Low conversations.
9. Works designated areas as required
Required:
· High school graduate or equivalent.
· Minimum two (2) year experience in commercial or institutional environmental services.
Preferred:
· Previous supervisory experience.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
