About Us
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
Director, Health Services Operations
Qualifications:
Required:
Bachelor’s degree in business, healthcare or another business-related field.
Five (5) years’ experience in a progressively more responsible leadership role in managed care, leading utilization, case and/or quality management with demonstrated experience involving clinical utilization and quality analysis with direct interaction with health care providers, with at least three (3) years’ experience in a management role with direct reports, leading or assisting in all phases of effective supervision (i.e., recruitment, performance management, training).
Five (5) years’ experience managing clinical workflows and care delivery models.
May require weekend supervision of staff.
Preferred:
Professional certification in a related area (i.e., case management, HEDIS).
Ten (10) years’ experience and knowledge of managed care functions (i.e., medical delivery, regulatory compliance, HEDIS, NCQA).
Affiliation with a professional organization.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
