About Us
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
Clinical Support Specialist
1. Assists Population Health Supervisor in supporting all aspects of department operations, compliance, and reporting.
2. Performs Care Coordination services for MPP including but not limited to the use of ADT systems, population health tools, patient outreach, and communication across the care continuum with physician offices, home care providers, hospitals, skilled nursing facilities, and insurance companies.
3. Serves as the Lead Population Health Navigator which includes supporting daily operations, mentoring new staff, and collecting quality and compliance data for the purpose of process improvement.
4. Performs lead trainer duties for Population Health processes and Population Health Navigation.
5. Serves as a super-user for MPP Information Systems including but not limited to, all Population Health software and tools, provider databases, and other software applications.
6. Responsible for tracking and compiling data reports to support department operations, individual practices, and other McLaren subsidiaries participating in value-based care transformation. Examples include but not limited to: ADT activity and utilization, TOC appointment eligibility and scheduling, all billing reports and all other care coordination related reporting as needed.
Required:
• Associate degree in healthcare or related field.
• Three (3) years of ambulatory practice experience
• Two years’ experience in Population Health Industry
Preferred:
• Bachelor’s Degree in healthcare or related field.
• Two years’ experience in a health plan or Physician Organization environment with Care Coordination, Utilization Management, disease management, and/or population health.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
