About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Referral Specialist Oncology
Under general supervision, processes patient referrals from and to other healthcare practices per provider request. Ensures that patients receive information regarding their referral prior to their scheduled appointment with the external provider. Ensures that all new patient records are received prior to the initial scheduled visit to the clinic. Processes proper insurance authorizations prior to patient’s scheduled appointments and verifies that new patient insurance is current and participates with organization.
Essential Functions and Responsibilities:
1. Schedule’s patient appointments for testing, treatments, specialty consultation home and hospice care as directed by the referring patient’s healthcare provider.
2. Contacts health insurance providers to obtain insurance authorization as needed.
3. Prepares and sends appropriate patient information to referred service/practice.
4. Reviews and enters chart information into electronic health records as it pertains to patient referral.
5. Answers questions regarding patient referral process.
6. Reviews content of new patient referrals and obtains appropriate records prior to scheduling the appointment.
7. Works with clinical staff when needed to evaluate the timing of scheduling the new patient appointment.
8. Evaluates and schedules new patient referrals. Communicates with referring organization and patient with details of appointments.
9. Documents in EHR the communication and status of new patient appointment.
10. Maintains strict confidentiality related to medical records and other data.
11. Collects payments to cover co-payment, deductibles, and other appropriate fees and schedules follow-appointments if required.
12. Other job duties as assigned.
Required:
- High school diploma or equivalent.
- One-year clerical experience in an acute care setting or physician office.
Preferred:
- Some college coursework in healthcare related curriculum including a medical terminology course.
- Experience with Electronic Medical Record (EMR) programs.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
