About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Program Manager Clinical Risk Patient Safety
Position Summary:
Responsible for improving the culture of safety by implementing the plan
Essential Functions and Responsibilities as Assigned:
1. Assists in the implementation of MHC QIPSP to produce measurable improvements in safety culture.
2. Reviews reported safety concerns to identify trends and opportunities for aggregate analysis. Offers recommendations to dyad leader and the appropriate executive and safety committees, as directed.
3. Coordinates patient safety improvement activities to promote event reporting and learning from system defects to reduce the risk of harm.
5. Promotes patient safety activities for staff, leaders and physicians, utilizing safety culture principles and safety reporting data.
6. Develops, manages, and presents education programs to new and current staff and leaders addressing subsidiary safety concerns and strengthening safety reporting.
8. Investigates, develops and facilitates root cause analysis process. Components of causal analysis include assessing for contributing factors related to staffing, healthcare equity/disparities, and/or system weaknesses.
9. Provides consultation regarding crisis situations, as requested. Acts as a resource for physicians needing to disclose unanticipated outcomes with patients and/or family.
10. Collaborates with clinical leadership to develop strategies to minimize harm events.
a. Serves as a subsidiary Patient Safety Officer to monitor that clinical services are provided in accordance with safety standards established by federal, state and regulatory agencies
b. Participates and presents at meetings and committees that align with the subsidiary’s patient safety program
c. Represents department at committees, as requested, while maintaining integrity of the information in a confidential, peer protected manner.
12. Performs other duties as assigned.
Required:
· Bachelor’s degree
· Two years of healthcare experience.
· Certified Professional in Patient Safety (CPPS), Certified Professional in Healthcare Risk Management (CPHRM), Certified Professional in Healthcare Quality (CPHQ) or other patient safety training/certification. If not currently holding certification, must obtain within 2 years (full-time) or 3 years (part-time) from date of hire.
Preferred:
· Bachelor’s degree in clinical or healthcare focus.
· Three years of healthcare experience, specific to patient safety and/or healthcare risk management.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
