About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Performance Improvement Consultant Senior
Position Summary:
Facilitates McLaren
Health's Unified Revenue Cycle growth and operational improvement by providing consultant
expertise to a portfolio sponsored and prioritized by the revenue cycle
leadership team. Ensures projects and programs are aligned with strategic
imperatives and support the organization's goals and objectives. Provides
expert consultation in the areas of value acceleration, performance
improvement, performance tracking and benefits realization for those projects.
Reports progress, barriers and successes to all stakeholders. Responsible for
managing all aspects of multiple large-scale projects from original concept
through final implementation. Works with all areas affected by the project
including end users, project sponsors and senior leadership. Defines project
scope and objectives. Develops detailed work plans, schedules, project
estimates, resource plans, realization schedules and status reports. Conducts
project meetings and is responsible for project tracking and analysis. Ensures
adherence to quality standards and reviews project deliverables. Provides
technical and analytical guidance to project team. Recommends and takes action
to direct the analysis and solutions of problems. Compares and evaluates
various courses of action and make independent decisions on matters of significance
within the scope of their responsibilities.
Essential
Functions and Responsibilities:
1. Define
and document scope and objectives with project sponsors across the health
system
2. Identify
& generate proposals for potential projects to improve processes and reduce
waste
3. Develop
project plans with milestones, dependencies, deliverables, realization
schedules and tasks for complex projects or programs.
4. Assemble
project teams, assign responsibilities and tasks to participants and determine
other resources required.
5. Collaborate
with stakeholders to assess current state, remove barriers and develop improved
design to achieve performance objectives.
6. Facilitate
accelerated improvement & action plan workouts to streamline the improvement
process while efficiently managing resources.
7. Redesign
and drive implementation of process improvements using process improvement
methods
8. Develop
and manage system wide dashboards, results and benefits realization, track progress,
identify opportunities to accelerate implementation plans or create corrective
plans as needed.
9. Develop,
document and ensure adherence to standardized processes and project reporting
methodologies.
10.Develop
and maintain a positive working relationship with all internal and external
customers
11. Manage
client relationships across multiple projects
Knowledge, Skills,
and Abilities:
Relevant industry standard certification in Six Sigma Black Belt, Project Management, Healthcare Management Engineering or equivalent experience preferred.
- Understanding of hospital & health system operations and associated quality and business challenges.
- Keeps current with innovation and changes in the health care industry.
- Actively seeks opportunities to advance professional knowledge through
- internal and external sources.
- Excellent oral and written communication skills.
- Excellent analytical and organizational skills.
- Excellent client management relations skills.
- Excellent project management skills.
Qualifications:
Required: Completion of a Master's degree in related
field or a Bachelor's degree with 5 years healthcare experience required.
Preferred: Minimum of 3+ years in
consulting experience; healthcare consulting field a plus.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
