About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Patient Services Representative
Department: Partial Hospitalization
Shift: Days
Daily Work Times: 8:00 a.m. - 4:30 p.m.
Scheduled Hours per Pay: 80
Pay Range: $14.98 - $18.57 (based on years' experience)
Position Summary:
Processes all third party medical center bills and billing inquiries from payors or patient guarantor. Schedules appointments, posts charges and handles the updating and access control of patient medical records. Provides secretarial support typing letters, reports, staff meeting notes and performs related office duties.
Essential Functions and Responsibilities:
1. Prepares third party billing for medical center and professional components; coordinates with Patient Accounts to provide authorization and number of days approved.
2. Coordinates with Patient Accounts and insurance company on current and aging accounts to verify insurance coverage and number of days approved and utilized. Posts charges and records visits for statistics.
3. Assists staff in obtaining prior authorization from third party payors when needed.
4. Schedules clinical assessments, new admission appointments and establishes new patient accounts. Maintains and disassembles patient medical records. Functions as a member of the Referral Development Committee for the partial hospitalization program.
5. Provides secretarial support duties including typing letters, memos, policy and procedures, meeting minutes, van list, marketing reports and other assigned tasks using PC software. Maintains PC statistical program.
Required:
- High School diploma or equivalent. Related courses preferred.
- Possess 6-9 months clerical experience with medical terminology preferred
Preferred:
- Knowledge of medical terminology
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
