About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Patient Coordinator I - Records Coordinator Concierge Service
Patient Coordinator I – Records Coordinator
Responsibilities:
1. Procure Medical Records: Retrieve and compile medical records for all new patients entering Karmanos Cancer Institute.
2. External Record Requests: Initiate and track requests for medical records from external healthcare facilities as needed.
3. Electronic Record Management: Separate and upload medical records into the Cerner Electronic Medical Record (EMR) system, ensuring data accuracy and confidentiality.
4. Physical Media Handling: Receive, sort, and manage CDs and slides, delivering CDs to the Picture Archiving and Communication System (PACS) office when necessary.
5. On-site Office Duties: Attend the Detroit office once a week to sort and log incoming mail. Additionally, visit the Southfield office once a month to perform similar tasks as needed.
6. Fax Management: Label and organize all incoming faxes in the designated fax box located on the shared drive, ensuring documents are easily accessible to relevant team members.
7. Collaboration: Maintain regular communication and collaboration with the patient navigator team to ensure the seamless exchange of information and records.
8. Daily Huddle Tracking: Complete the daily huddle tracking sheet detailing workload completion and sharing updates with the team.
9. Team Support: Act as a team player, providing assistance to colleagues when they are overloaded with tasks.
10. ROI Retrieval: Collect Release of Information (ROI) forms from the front lobby as needed.
11. Communication with Clinical Staff: Maintain good communication with clinical staff, including physicians and nurses, to facilitate the retrieval of essential patient records.
12. Record Requirements: Ensure that all new patients have at a minimum, a pathology report and a recent physician note. Communicate any missing records promptly.
13. Medical Record Logging: Enter all received records into the Medical Record Log system, documenting session numbers for pathology slides to ensure accuracy and facilitate a quality handoff to the clinic team
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
