About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Patient Accounting Trainer
Position Summary: Under minimal direction, Patient Accounting Trainer is responsible for completing tasks associated with specific assignments. Patient Accounting Trainer is responsible for the review, education, and improvement of all aspects of Patient Accounting. This includes monitoring Quality Assurance, developing Job Aids, and related training documents, analyzing denial trends for training opportunities, and training New Hires on systems and procedures.
Essential Functions and Responsibilities:
- Confer with leadership and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.
- Coordinate training schedule with the hiring and training demands of the Revenue Cycle.
- Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops.
- Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, and computer tutorial and reference materials. New Hire training documents, workflows, job aids, reporting/ tracking of quality and process improvement.
- Conduct training sessions covering specific areas such as on-the-job training, refresher training, etc.
- Test trainees to measure progress and to evaluate effectiveness of training and provide proof of competency.
- Report on progress of employees under guidance during training periods.
- Monitor methods used by employees for Revenue Cycle duties and make on the spot corrections.
Qualifications
Minimum:
- Associate degree.
- Three years’ experience in finance and/or revenue cycle functions
Preferred:
- Working knowledge of CPT, HCPCS, and ICD-10
- Three years’ experience in hospital financial services or patient service.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
