About Us
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
Patient Account Representative III
Position Summary:
Under minimal direction, the Patient Accounting Representative III is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer service, collections, cash posting, billing, etc. as assigned by CBO Management. Patient Accounting Representative III is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.
Essential Functions and Responsibilities:
1. Completes all assigned tasks and responsibilities of Patient Accounting Representative III accurately and in a timely manner.
2. Responds promptly, professionally and courteously to all customers’ needs.
3. Cooperates and communicates effectively with all McLaren Health Care team members.
4. Contributes to continuous quality improvement efforts.
5. Completes complex responsibilities and tasks accurately and timely.
6. Organizes time and prioritizes effectively.
7. Practices cost effective measures.
8. Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.
Qualifications
Minimum Requirement:
· Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted
· Three to five years’ experience in finance and/or revenue cycle functions
· Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculator with high level of quality outcomes
Preferred:
· Working knowledge of CPT, HCPCS, and ICD-10
- Seven years’ experience in hospital financial or patient service.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
