About Us
The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.
Patient Account Representative
Job Title: Patient Account Representative
Department: Neuro Rehab
Shift: Day shift
Daily Work Times: Variable
Scheduled Biweekly Hours: 80
Position Summary: Maintain general patient information and financial data associated with diagnoses, treatments, payments and health insurance coverage, as it relates to medical services. Process claims, address overdue accounts, and initiate collections when necessary. Function as the primary source of information for patients who call with questions about a bill.
Job Specific Duties and Responsibilities:
1. Maintain a database of client accounts and billing information. Record information about financial status of customers and status of collection efforts.
2. Perform patient billing and reporting activities including review of patient accounts to identify delinquent and due accounts.
3. Follow collection procedures to receive the payments including locating and notifying customers of delinquent accounts by mail or telephone.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
We are committed to encouraging and sustaining a work environment free of unlawful harassment, discrimination, and/or retaliation. We are an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, age, religion, sex/pregnancy (including pregnancy/childbirth or pregnancy/childbirth-related conditions), sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other status prohibited by applicable laws. We also make good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
