About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Patient Account Representative
Position Summary:
Maintain general patient information and financial data associated with diagnoses, treatments, payments and health insurance coverage, as it relates to medical services. Process claims, address overdue accounts, and initiate collections when necessary. Function as the primary source of information for patients who call with questions about a bill.
Job Specific Duties and Responsibilities:
1. Maintain a database of client accounts and billing information. Record information about financial status of customers and status of collection efforts.
2. Perform patient billing and reporting activities including review of patient accounts to identify delinquent and due accounts.
3. Follow collection procedures to receive the payments including locating and notifying customers of delinquent accounts by mail or telephone.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
