About Us

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Patient Access Representative - Family Internal Medicine

🔍 Michigan, Bay City

New

📁: Administrative/Clerical

💼: McLaren Bay Region

📅   : 25005352 Requisition #

Under minimum direction, the Patient Access Representative II is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle

Management. Patient Access Representative II is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities.

Responsibilities:

• Completes all assigned tasks and responsibilities of Patient Access Representative II accurately and in a timely manner.

• Responds promptly, professionally and courteously to all customers’ needs.

• Cooperates and communicates effectively with all McLaren Health Care team members.

• Contributes to continuous quality improvement efforts.

• Completes complex tasks accurately and timely. May seek guidance and direction from Rep III and supervisor as needed for complex assignments.

• Organizes time and prioritizes effectively.

• Practices cost effective measures.

• Maintains confidentiality in all matters regarding patients, the hospital, the department and human resources.

• Complies with HIPAA regulations and Patient Bill of Rights.

• Flexes to meet department needs and objectives.

• Follows all safety and health standards.

• Other duties as assigned or when necessary to maintain efficient operation of the department and the company as a whole.

Required:

• High School Diploma or GED

• Minimum of 4 years of Patient Access, Customer Service or Medical work experience OR Associates Degree in related field and 2 years of Patient Access or Medical Billing work experience.

• Internal employees much have no corrective actions

• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred:

• Certification in medical billing, coding, or equivalent job specific certification

• Working knowledge of CPT, HCPCS, and ICD-10

• Six years’ experience in progressively more responsible finance and/or healthcare revenue cycle functions

Additional Information

Schedule: Full-time
Requisition ID: 25005352
Daily Work Times: 8a-5p
Hours Per Pay Period: 80
On Call: No
Weekends: No

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

About Us

Patient Access Representative - Family Internal Medicine

🔍 Michigan, Bay City

Equal Opportunity Employer

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