About Us
McLaren Health Care, headquartered in Grand Blanc, Michigan, is a $7.3 billion, fully integrated health care delivery system committed to quality, evidence-based patient care and cost efficiency. The McLaren system includes 12 hospitals in Michigan, ambulatory surgery centers, imaging centers, a 640-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 732,838 lives in Michigan and Indiana, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer centers. McLaren has 20,000 full-, part-time and contracted employees and more than 113,000 network providers throughout Michigan, Indiana and Ohio.
Patient Access Representative
PATIENT ACCESS REPRESENTATIVE - PART TIME
Position Summary:
Registration/Patient Access: Responsible for the greeting and directing of the patient, patient identification and collecting accurate financial information.
1. Registration and verification of patient insurance and demographic information.
2. Adheres to all third-party payer regulations.
3. Identifies and collects patient payments.
4. Answers telephone and provides information.
5. Meet all documented performance standards for productivity and quality.
Essential Functions and Responsibilities:
1. Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.
2. Responds promptly, professionally and courteously to all customers’ needs.
3. Cooperates and communicates effectively with all McLaren Health Care team members.
4. Contributes to continuous quality improvement efforts.
· High School Diploma or GED
· Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience
· Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
