About Us

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Patient Access Representative

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Administrative/Clerical
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McLaren Thumb Region
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24005563 Requisition #

Patient Access Representative - Part Time - Variable 1st and 2nd shift

Registration/Patient Access:  Responsible for the greeting and directing of the patient, patient identification and collecting accurate financial information.

1.      Registration and verification of patient insurance and demographic information.

2.      Adheres to all third-party payer regulations.

3.      Identifies and collects patient payments.

4.      Answers telephone and provides information.

5.      Meet all documented performance standards for productivity and quality.

Required Qualifications:

·        High School Diploma or GED

·        Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

·        Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators

Preferred Qualifications:

·        Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted

·        Certification in medical billing, coding, or equivalent job specific certification

·        Working knowledge of CPT, HCPCS, and ICD-10

  • One-year experience in Revenue Cycle

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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