About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Medical Assistant Receptionist
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Performs to service excellence standards:
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Responds promptly, professionally and courteously to all customers’ needs.
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Cooperates and communicates effectively with all patients, families and staff.
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Contributes to continuous quality improvement efforts.
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Prepares examining rooms including turning on computer terminals and stocks room with supplies.
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Organizes forms for physicals, etc.
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Works collaboratively with provider to assists in providing care to patients
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With focus on customer service, takes telephone messages from patients, returns messages, and provides information to others as requested/directed.
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Functions collaboratively with all staff to ensure continuity of care.
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May schedule patient appointments as directed.
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Assists and escorts patients as needed to exam rooms and onto/off from exam tables.
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Performs various clerical duties such as photocopying forms, reports, and patient information; typing letters, forms, and labels, etc.
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Organizes time and prioritizes effectively.
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Maintains strict confidentiality related to patient information.
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Regular and punctual attendance.
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Adheres to infection control/safety guidelines and maintains accreditation standards.
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Performs other related duties as assigned.
Required:
High school diploma or equivalent and six months experience as a medical assistant.
OR
High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse or armed services medic program.
Preferred:
Certified Medical Assistant.
American Heart Association (AHA) BLS Certification. May be required at management discretion.
Electronic medical record experience.
One-year experience working in medical office with multiple providers.
Previous experience working in a medical office of the same specialty.
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
