About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Medical Assistant - Clarkston Medical Group
The Medical Assistant supports physicians and clinical staff in a pain management setting by providing high-quality patient care, assisting with procedures, and ensuring efficient clinical operations. This role requires strong clinical skills, attention to detail, and a compassionate approach to patients experiencing chronic pain.
Duties/Responsibilities
- Clinical Support
- Prepare patients for examinations, procedures, and injections (e.g., epidural steroid injections, trigger point injections)
- Obtain and document vital signs, pain scores, medical histories, and medication lists
- Assist providers during in-office pain management procedures
- Perform injections, EKGs, phlebotomy, and wound care as permitted by scope of practice
- Set up and clean procedure rooms following infection control standards
- Sterilize instruments and maintain clinical supplies
- Medication & Compliance
- Review and reconcile medications, including controlled substances
- Assist with urine drug screens and chain-of-custody documentation
- Support compliance with pain management protocols and regulatory requirements
- Educate patients on treatment plans, post-procedure care, and medication instructions
- Administrative & Documentation
- Accurately document patient interactions and procedures in the EHR
- Assist with prior authorizations, referrals, and procedure scheduling
- Coordinate follow-up appointments and diagnostic testing
- Maintain accurate and confidential patient records in compliance with HIPAA
- Patient Care & Communication
- Provide compassionate, respectful care to patients experiencing chronic pain
- Address patient questions and concerns professionally and empathetically
- Serve as a liaison between patients, providers, and care teams
· Education: High school diploma or equivalent required; medical office or billing coursework preferred.
· Experience: Minimum of one year of experience in a medical office setting, preferably in pain management, orthopedics, or physical medicine.
· Skills and Abilities:
· Excellent communication and interpersonal skills.
· Strong attention to detail and accuracy.
· Proficiency in electronic medical records (EMR) and Microsoft Office applications.
· Ability to multitask and manage competing priorities in a busy clinical environment.
· Compassionate and professional demeanor when interacting with patients in pain.
· Working knowledge of medical terminology, insurance processes, and HIPAA compliance.
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
