About Us

McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.

Infusion Center Scheduler

📁
Administrative/Clerical
💼
Barbara Ann Karmanos Cancer Cn
📅
24006949 Requisition #
Position Summary: Interacts with patients/families in a caring and professional manner to schedule all Infusion Center patient appointments.  Schedules Infusion Center patients’ appointments for other ambulatory services according to established guidelines. 

 

Responsibilities:

  • Schedules and reschedules Infusion Center patient appointments according to scheduling guidelines. Insures that patients received notification/calendar and understands appointment schedule.
  • Obtains and updates necessary demographic and related data according to policies and procedures.  
  • Interacts with administration, Infusion Center and Clinic staff to identify and problem solve complex scheduling issues.
  • Interacts with financial services staff to provide information needed to secure reimbursement
  • Proficient in computer program applications, knowledge, and skills.

Qualifications:

  • Bachelor’s degree, and/or scheduling experience required.
  • Minimum of 2 years of health care and/or customer service experience.
  • Strong interpersonal skills.
  • Excellent verbal and written communication skills.
  • Proficient in computer program applications, knowledge, and skills.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Equal Opportunity Employer

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

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