About Us
McLaren Health Care is a fully integrated health network committed to quality, evidence-based patient care with locations in Michigan and Indiana. The McLaren system includes 13 hospitals in Michigan, ambulatory surgery centers, imaging centers, a primary and specialty care physician network, commercial and Medicaid HMOs, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, one of only 53 National Cancer Institute-designated comprehensive cancer centers in the U.S.
Director Quality Improvement Organizational Excellence
Position Summary: Responsible for the overall strategic direction and leadership of assigned departments including administrative, financial, compliance, quality improvement, technical, and personnel activities in accordance with established policies and standards.
Essential Functions and Responsibilities:
- Provides oversight in the development and implementation of quality improvement and organizational excellence plans, patient safety, accreditation, and regulatory.
- Directs and coordinates the department's activities, and staff to ensure they are efficient, timely, and meet cost and quality objectives; and that all activities and services are carried out in compliance with local, state, federal, and governmental regulations and laws.
- Directs and leads process improvement projects and teams that achieve measurable, sustainable change; promoting service, process, and operational excellence.
- Develops strong relationships with internal colleagues, external providers, and the medical community to provide high quality, responsive services.
- Develops and trains personnel within the department, and reviews and appraises their performance. Responsible for assuring competency of all staff.
- Develops annual budget for areas of responsibility and works with department leaders and staff to implement the budget. Assures measures for staying within budgetary parameters.
- Develops and implements business plans, evaluates existing programs using established productivity standards and metrics. Continuously improves operations to manage costs, improve efficiencies, quality, and service.
- Acts as a resource and provides ongoing education for department staff and the organization regarding national and regional trends; adjusts quality improvement model to meet financial, regulatory and clinical goals for the hospital in collaboration with the Executives.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Performs other related duties as required and directed.
Qualifications:
Required
- Bachelor’s degree in nursing, healthcare administration, business administration, engineering, or related field from an accredited educational institution
- Certification in Quality Improvement/ Patient Safety are of focus (i.e., CPHQ, ASQ, CQIA, Team STEPPS Master Trainer, Project Management) or must be obtained within two years of employment
- Five years of progressively responsible quality management in healthcare related experience that demonstrates a high level of understanding of the required knowledge, skills, and abilities and frequent involvement with senior management and physicians
- Two years of Regulatory and Accreditation experience such as CMS, Joint Commission, Healthcare Facilities Accreditation Programs, DNV
Preferred:
- Master's degree in nursing, healthcare administration, business administration, engineering, or related field from an accredited educational institution
- LEAN/Six Sigma Certification
Equal Opportunity Employer
McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.
