Director Hospice

Position Summary:
Maintains responsibility and accountability for hospice daily operations, services, quality and regulatory compliance for entire hospice service area.  Ensures an inter-disciplinary hospice approach to program and care planning.  Assures coordination of patient care services between service lines, providers, contractors and across the continuum.    Formulates and implements policies, procedures, guidelines and standards in compliance with regulatory and accrediting agencies.  In collaboration with VP, plans, implements and evaluates hospice service delivery, strategic plan/program growth and financial monitoring to realize the mission and vision of hospice in the organization. 

Essential Functions and Responsibilities:
1.    Knows, understands, incorporates, and demonstrates the McLaren Health Care vision, mission and values.  Promotes positive relationship with patients, families, staff, physicians and volunteers
2.    Assures the provision of safe, reliable, compassionate hospice care.  Establishes, monitors and plans appropriately for objective quality and operational indicators.  Reports and analyzes data and intervenes to continuously improve Hospice clinical services and financial performance 
3.    Provides leadership and problem solving in advances of hospice clinical processes and quality standards.  Continuously works to enhance the image of the organization as a hospice leader and accomplishes quality goals.  
4.    Assures consistency in hospice protocols and standards aligned with standards of practice and regulatory requirements
5.    Keeps current in all fields of federal, state and insurance rules, regulations and reimbursement criteria and assists in keeping staff and program updated and in compliance with such regulations.
6.    Interprets and translates agency policies and procedures to staff.  Develops and implements applicable policies and procedures to meet operational and regulatory hospice needs.
7.    Travels regularly to offices within service delivery area, facilitates and leads hospice meetings as necessary to accomplish hospice goals  
8.    In partnership with the VP, formulates and achieves strategic plan initiatives related to Hospice area.
9.    Assumes primary responsibility for development, management and administration of hospice operating budget.  Demonstrates ability to optimize utilization of human and capital resources. 
10.    Teaches, coaches, mentors and inspires Hospice service line and managers.  Creates an environment of self-directed work teams and promotes participation in related activities. 
11.    Works collaboratively with MHG Quality/Education department for identification and implementation of annual quality/regulatory and education plan based on hospice strategic plan, hospice needs assessment, QAPI requirements, CMS quality reporting requirements and hospice best practice/industry standards 
12.    Oversees staffing needs and interviews, recruits, employs, assigns and supervises staff when necessary.  Performs disciplinary functions up to, and including, employee terminations.  Evaluates annually when due.
13.    In partnership with VP, operationalizes expansion of MHG Hospice service area as appropriately identified and ensures compliance and regulatory requirements met.  Operationalizes mergers or acquisitions of new locations.  
14.    Assumes beeper responsibilities on a rotational basis when indicated.
15.    Assumes a leadership role and actively participates in fund development programs, related to Hospice.