Director Behavioral Health

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Uses independent judgment to exercise authority on behalf of the Medical Center, or effectively recommend such action in the following areas: • May request, interview, and make hiring decisions in regard to personnel for this area; • May discipline subordinates according to Medical Center procedure; • Responsible for assigning work to employees and directing the workflow in area of jurisdiction; • Attempts to resolve customer complaints/concerns (internal & external); • Conducts annual performance appraisal interviews with subordinates; • May, with Administrative approval, recommend and grant employee advancements/wage in¬creases.
• Responsible for the department’s quality improvement program and participates in performance improvement activities.
• Responsible for the evaluation and planning of departmental/unit activities.
• Responsible for all patient related clinical activities in area of jurisdiction at all times.
• In consultation with the Vice President of Patient Care Services: • Develops short and long range goals and objectives of the Behavioral Health Program. • Develops, recommends and administers department policies and procedures to ensure the efficient operation of the department. • Provides leadership and appropriate interface between the Behavioral Health Program and all operations within the Medical Center. • Represents the Behavioral Health Program with third parties and public agencies. • Responsible for utilization review and resource management activities within the Behavioral Health Program. • Promotes effective integration between the Psychiatry office based practice and the Behavioral Health Program, in collaboration with the Vice President – Practice Management and Development. • In conjunction with Marketing, responsible for marketing community/referral services. • Monitors all contracts related to the Behavioral Health Program. • Maintains a close working relationship with Managed Care/Third Party Payer organizations.
• Oversees the achievement of the standards of nursing practice commensurate with the Nursing Code of Ethics and Michigan Public Health Code.
• Responsible for the orientation program within the Behavioral Health Program.
• Assists with continuing education of employees in area, while maintaining own professional competence.
• Assures there are on-going continuing education programs in place to maintain staff competency.
• Assures compliance with all regulatory and other agency requirements, laws and statutes pertaining to the operation of the department.
• Evaluates and purchases departmental equipment and supplies.
• Responsible for fiscal management including staffing, budget, and productivity standards.
• Maintains high level of physician, staff and customer/patient satisfaction.
• Role models Bay Pride behaviors and ensures employees display behaviors.
• Provides for the age specific needs of the population served according to department standards, as evidenced by observation, documentation, and peer feedback. ( ) Birth to discharge from McLaren Northern Michigan ( ) Any child up to one year ( ) One year to 12 years (x) Adolescence - 13 - 17 years (x) Adult - 18-64 years (x) Geriatric - 65 years and older
• Participates in performance improvement activities.
• Performs other related duties as required and directed.
• Demonstrates understanding and competence in all areas of Evidenced Based Leadership including: leader rounding, thank you notes, stoplight reports, 30/90 day conversations, leadership development institutes, linkage grids, skills validation, AIDET, hourly rounding, and High-Middle-Low conversations.